Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Support Store Manager in sales, customer service, store appearance, and store operations; manage store during Store Manager's absence or opposing shifts; lead team members in servicing customers; Supervise customer service levels and execution of customer service programs; Ensure retail sales counter is adequately staffed during peak hours; Assist in setting team member goals, coaching/mentoring, and training compliance; Assist in hiring process by recruiting, interviewing, evaluating candidates; Ensure telephones answered per policy; Process buy online/ship to store, hub and store transfers, DC add orders; Utilize outside purchase order ledger for special orders; Ensure customer returns and exchanges are processed efficiently; Ensure merchandise is invoiced before leaving store; Delegate Image Maker and merchandising tasks; Ensure team members comply with company policies; Perform opening/closing duties including securing money/deposits, building, alarms, delivery vehicles; Assist store manager in maintaining store building, parking lot, signage/lighting, computer hardware, equipment, and delivery vehicles; Other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages; Paid Time Off; Stock Purchase Plan; 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance; Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth