Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Support the Store Manager in areas of sales, customer service, store appearance and store operations; Manage the store during the Store Manager's absence and/or when working opposing shifts; Lead store team members in servicing customers; Supervise customer service levels on the retail showroom; Ensure retail sales counter is adequately staffed during peak hours; Assist store manager in setting team member goals, coaching/mentoring, and training; Assist in hiring process by recruiting, scheduling interviews, evaluating candidates; Ensure phones answered per policy; Ensure buy online/ship to store, transfers, and DC add orders processed timely; Utilize electronic outside purchase order ledger for special orders; Ensure returns and exchanges processed efficiently; Ensure merchandise invoiced before leaving store; Ensure Zipline messages and merchandising tasks completed; Ensure team members comply with company policies; Perform store opening/closing duties and day end procedures; Assist store manager in maintaining store building, parking lot, signage, equipment, and delivery vehicles; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth; Additional compensation includes annual, quarterly performance, or premiums