Assistant Third Party Operations Analyst

The Third Party Operations Assistant, will be responsible for the end-to-end management of wholesale orders, fostering strong relationships with both internal and external stakeholders. The Third Party Operations Assistant will be working closely with the Sales, Buying, Planning, DC and Finance Teams to provide operational support to our Wholesale partners across EMEA. This role requires a strategic mindset combined with a keen attention to detail and data accuracy. The ideal candidate will be a collaborative team player with a passion for problem-solving and thrives in a fast-paced environment.

Responsibilities

Manage the process for third-party orders, address and escalate issues in customer orders and ensure all order details are verified before entry; Handle customer inquiries efficiently, ensuring appropriate measures are in place to safeguard against quality, cost, or delivery failures and timely accurate processing of orders; Maintain the Orderbook to support third-party purchasing and maintain product availability, release orders based on allocation coverage, requested delivery dates, shipping requirements and month sales targets; Serve as primary liaison between Finance, Sales, Planning, Distribution Centers, and Product development teams; Resolve production issues by coordinating with stakeholders, credit teams, and supply chain; Foster strong partnerships with both internal teams and external customers; Create and manage weekly reports to share with Sales and Planning teams

Requirements

Bachelor’s Degree or related experience; Experience in B2B/Wholesale operations in the fashion industry; Good understanding of production development timelines and calendars; Excellent math, organization, and time management skills; Proficient in MS Office and Excel, working knowledge of systems that house product information (i.e. PLM); Strong ability to handle and understand analytical data, with keen attention to detail and accuracy; Excellent verbal and written communication skills, with a collaborative approach to working with cross-functional teams; Thrives in a fast-paced environment with a focus on continuous improvement and process implementation; Eagerness to creatively solve problems and drive business profitability and growth

Nice to have

EDI literacy

Benefits

Incentive bonus program; 401(K) savings plan with company match; Annual companywide review process; Flexible spending accounts; Medical, dental and vision insurance; Life and disability insurance; Associate assistance program; Paid parental and adoption leave; Access to fertility and adoption benefits through Carrot; Access to mental health and wellness app, Headspace; Paid Caregiver Leave; Mobile Stipend; Paid time off and one paid volunteer day per year, allowing you to give back to your community; Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year); Seven associate wellness half days per year; Merchandise discount on all of our brands; Opportunities for career advancement, we believe in promoting from within; Access to multiple Associate Resource Groups; Global team of people who will celebrate you for being YOU!