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Associate Director, Client Services

GroupM Mumbai, Індія
Гібридна робота

Дата публікації: 31.08.2026

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. Role Summary and Impact: This role reports to Business Director. In this role, your goals will be: in three months, full understanding of portfolio of brand/s; understand stakeholders and build relationships; help craft agency response to client briefs. In six months, lead strategic & executional discussions with clients; full understanding of client portfolio; be visible as team leader; interact with regional agency teams. In twelve months, lead annual planning process; be seamless bridge between local clients and regional/global agency team; converse on measurement metrics; win awards; drive agency KPIs balanced with client KPIs. What your day job looks like: based on client’s strategy, suggest media options; initiate and drive quality analysis; leverage GroupM learning; ensure revenue targets; manage team development and client objectives.

Responsibilities

Based on the client’s strategy, suggest options on the best form of media for specific clients and campaigns; initiate and drive quality analysis and cross-category case studies; Leveraging all GroupM learning and capabilities to deliver integrated solutions to clients; Good Business Acumen; Responsible for ensuring revenue targets; Team management from a development and delivering on client objectives

Requirements

Minimum 5-7 years of experience in a similar set up; Ability to lead the team with full authority. Also, being able to motivate the team & take them along during times of high media activity; Being able to overcome the typical media agency pitfalls – build relationship with team members across the planning, buying, operations & the finance/billing teams; Being process driven; Having a good relationship with media partners; Ability to have a business acumen along with being a fundamentally strong media professional; Business Acumen with the ability to understand 360* degree mediums.

Benefits

Competitive medical; group retirement plans; vision; dental insurance; significant paid time off; preferential partner discounts; employee mental health awareness days; employee resource groups; frequent in-office events
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