Associate Director, Government Partnerships

Code for America is looking for a talented Associate Director of Government Partnerships who will secure and grow the government partnerships that allow Code for America to achieve its mission. They'll own a set of agency accounts and serve as the primary relationship lead for each, identifying opportunities, carrying them through to signed agreement, and handing off cleanly to delivery. They'll also help shape offerings based on partner feedback, maintain pitch materials and account records, improve how opportunities move through the pipeline, mentor colleagues, and surface market insights. This role will report to the Director of Strategic Partnerships and is expected to travel no more than 10% of the time.

Responsibilities

Own a portfolio of state and local agency accounts, building trusted relationships across leadership and program staff; Develop account plans that identify partner needs, priorities, and opportunities for new or expanded work; Lead discovery, pitch, and scoping conversations, then write tailored proposals, SOWs, MOUs, and decks and drive follow-up; Lead the cross-functional path to signature across Legal, Privacy, Security, and delivery teams, and partner with the Associate Director, Business Development when work runs through procurement; Manage clean handoffs to delivery teams, including partner context, commitments made, and open risks, and stay engaged as the account lead after launch; Work with program, product, and engineering teams to shape what we offer government partners, at what scope, and with what value proposition; Identify and qualify target agencies, and bring account-level insights back to inform offerings and priorities; Test new pitch approaches and share what works across the Strategic Partnerships team; Own and improve pitch materials, including decks, case studies, one-pagers, and reusable proposal language; Partner with Marketing and Communications on case studies and supporting materials; Keep account and pipeline records accurate, and provide regular updates to leadership; Improve the processes and templates for moving opportunities from first conversation to signature; Represent the voice of government partners in product decisions, and communicate product strategy and priorities back to partners; Support the Development team on proposals and grant reporting tied to your accounts; Build relationships with civic tech organizations, advocates, and intermediaries working with the same agencies; Mentor colleagues on Strategic Partnerships best practices; Engage in ad hoc projects and initiatives as the organization's needs evolve; Other duties as assigned

Requirements

At least 5 years of professional experience, including at least 2 years securing partnerships or contracts with state and local government agencies; Proven track record of taking government partnerships from first conversation to signed agreement, including MOUs, data sharing agreements, and SOWs; Experience managing government accounts or relationships and growing them over time; Ability to help shape the offer and build the pitch, including what to lead with and who to target; Exceptional written communication, especially follow-up emails, proposals, MOUs, and slides; Ability to manage multiple accounts and opportunities at once while keeping quality high across proposals, follow-up, and records; Subject matter awareness of public sector human services, such as safety net benefits and/or the tax benefits system; Strong collaborator and skilled negotiator who advocates for Code for America and the people we serve with empathy and humility; Curiosity about emerging AI tools and a commitment to using them responsibly and effectively; A deep commitment to Code for America's mission of making government services work well for the people who need them most

Nice to have

Professional or lived experience with public benefits programs like SNAP, TANF, Medicaid, child care, housing, EITC, and others; Digital service, agile, and human-centered government experience; Knowledge of and relationships with other partners in the civic technology ecosystem

Benefits

Laptop provided; One-time $700 payment for remote environment setup ($200 stipend in first paycheck and up to $500 reimbursement, per equipment policy); Cell phone and/or internet reimbursement of $50 per month; $500 annual professional development stipend, prorated at time of hire; Up to $500 of professional development funds rolled over each year, up to a maximum of $1000; Training and guidance for AI use plus opportunities to gain AI-related skills; 100% employer match on the first 3% of 401k contributions; Additional 50% match on contributions between 3% and 5% for employees with 3+ years of service; At least one no-cost health insurance option for full-time employees (employee-only coverage); Minimum of 80% of the cost of dependent coverage; Remote work within the US; Open personal time off (subject to manager approval); At least 14 paid holidays; Org-wide closure from Christmas Day through New Year's Day; Up to 96 hours of paid sick time annually; 17 weeks of paid parental and family leave; 3 weeks of paid sabbatical after 5 years of service