Associate Director - Social

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment.

Responsibilities

Develop strong relationships with counterparts in GroupM-Hub regional teams (Europe, U.S., Asia, MEA, AUNZ); Lead the training and growth of your local social team; Enforce Social best practices with a focus on platform expertise, consistency, and quality of work delivery; Be accountable for consistent work delivery to GroupM-Hub regional teams by ensuring a high quality of output; Serve as point of escalation for your channel and take ownership of resolving challenges; Provide career development and coaching for your social team; Line manage 2-5 direct reports with as many as 50-70 indirect reports; Provide timely and actionable feedback to the team to aid in their development, improvement, and progress; Provide support to the People Planning team in capacity planning & resource management for the team; Actively involved in conducting interviews to meet hiring requirements and sourcing the right talent pool for your team

Requirements

Graduation or Post Graduation Degree in Any stream; 8+ years professional experience in digital media execution; Expert and executed on Meta as well as on Snapchat, Pinterest, LinkedIn; Proficient in Microsoft Excel and Google Sheet; Experience managing multi-location media activation teams; Experience training and maintaining quality standards at scale; Experience providing service to local teams from a centralized location; Passion for everything digital, with an active interest and understanding of online advertising industry trends; Excellent communication skills, both verbal and written; Possess a solution-oriented mindset and analytical skillset; Proactive, display exemplary leadership with a positive go-getter attitude

Nice to have

May have an idea on Reddit, TikTok, X; Working knowledge in HubSpot, Smartly, 4C, Scibids, or third-party tools like Dataroma, Google Studio

Benefits

Competitive medical insurance; Group retirement plans; Vision and dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days; Employee resource groups; Frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events; Hybrid work approach