Associate Director, Strategy & Operations - CEO Office

The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organizational priorities. This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organizational scaling, and AI transformation. This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.

Responsibilities

Work closely with Airwallex's leadership team on high-priority initiatives; Operate across strategy and execution; Help frame problems, drive alignment, and ensure complex initiatives move from idea to outcome; Scale new products and business lines globally; International expansion and market entry strategy; Regulatory and banking infrastructure initiatives; Organisational effectiveness and operating model design; Commercial acceleration and go-to-market execution; M&A evaluation and post-merger integration; AI-enabled operational transformation; Cross-functional strategic initiatives tied to company priorities

Requirements

Intellectually curious; highly structured in thinking; execution-oriented; comfortable operating in ambiguity; learns quickly and enjoys steep learning curves; communicates clearly and concisely; strong business judgment; balances detail orientation with speed; comfortable with high expectations and high ownership; enjoys building rather than observing; 5–8 years of experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments; demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes; exceptional problem-solving and structured thinking abilities; strong executive communication skills, including ability to synthesize complex topics clearly and concisely; ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability; strong stakeholder management and influencing skills across seniority levels and functions; high degree of commercial judgment and operational pragmatism; bachelor’s degree or equivalent practical experience

Nice to have

Experience in fintech, financial services, or other regulated industries; Experience working directly with senior executives or founders; Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance; Experience scaling products, markets, or operational functions in international environments; Strong data analysis and business modelling capabilities; Demonstrated ability to balance strategic thinking with hands-on execution