Associate District Manager

We promote from within our organization, and growth opportunity is in your hands! As an Associate District Manager, you will work in close collaboration with the Regional Manager. You will manage a portfolio of multi-unit locations and execute company strategies without compromising on customer experiences. Public Storage was established in 1972; today it has thousands of locations nationwide and is recognized as the leader in the self-storage industry.

Responsibilities

Recruit, motivate and retain a dedicated team of customer facing front line employees; Drive your team with effective communication and provide coaching on customer service and sales strategies; Manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards; Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention; Conduct monthly property audits and ensure operational standards and safety compliance are met; Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management; Address customer inquiries and concerns promptly in a professional manner; Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district; Communicate effectively with customers, colleagues and team-members; Manage a portfolio of multi-unit locations and execute company strategies

Requirements

2+ years experience with demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry; Proven track record of top tier performance; Experience managing operational audits and payroll budgets; Exceptional communication and time management skills; Proficient in MS Office (Excel, Word, PowerPoint and Outlook); Passion for sales and customer service excellence; Weekend availability by telephone; 6 work weekends (Saturday or Sunday, not both) per year required during peak season; Occasional travel required to other markets for support; Ability to relocate for lateral and promotional opportunities is very important

Nice to have

Small to Medium Box Retail / Management experience; Bachelor's Degree

Benefits

$82,400 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units; Second year bonus potential increase to $20,000 performance-based bonus; Participation in company stock program that includes dividends paid quarterly; Internal promotional and career opportunities throughout the United States; Extensive training and coaching plans; Comprehensive group healthcare programs; 401(k) with generous employer match; Paid time off; Monday through Friday work schedule