Associate Outreach Leader

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. As the Associate Outreach Leader, you will serve as a key member of Hopscotch Primary Care's Outreach team, supporting patient growth and community engagement efforts across assigned clinics and territories. This role combines community outreach, event coordination, grassroots relationship management, and prospective patient engagement to help increase awareness of Hopscotch Health and connect eligible patients to care.

Responsibilities

Build and maintain relationships with grassroots community organizations; Represent Hopscotch Primary Care within the community as a trusted point of contact; Educate community members on Hopscotch services and the value-based care model; Co-lead or support outreach events, health fairs, and clinic open houses; Greet and engage prospective patients during events and conduct timely follow-up; Identify and engage eligible Medicare and Value-Based Care (VBC) patients; Assist prospective patients with scheduling appointments and the enrollment process; Coordinate outreach calendars and activities with Outreach Leaders and internal teams; Partner with clinic teams, marketing, and patient engagement teams on outreach campaigns; Track outreach activities and enter accurate documentation in Salesforce and other business systems

Requirements

High school diploma or equivalent; Valid driver's license; U.S. work authorization; Ability to travel locally throughout assigned territory; Comfort using Microsoft Office and CRM systems

Nice to have

1–3 years of healthcare outreach, community engagement, sales support, event coordination, or customer service experience; Experience working with Medicare or senior populations; Event planning or community engagement experience; CRM/Salesforce experience; Enjoys building relationships and engaging with local communities; Highly organized, energetic, and dependable; Comfortable speaking with seniors and educating prospective patients