Associate Principal Engineer (Qualtrics)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Responsibilities

Lead and manage multiple projects simultaneously, ensuring on-time, on-budget, and high-quality delivery.; Establish project plans, delivery timelines, milestones, dependencies, and governance mechanisms aligned with business objectives.; Apply project management methodologies and best practices to drive effective planning, execution, monitoring, and closure of projects.; Coordinate with global teams and stakeholders to ensure projects meet business goals and client expectations.; Track project progress, identify risks and dependencies, and implement appropriate mitigation and contingency plans.; Facilitate regular project status meetings and maintain accurate project documentation, action trackers, and delivery reports.; Provide regular updates to senior leadership on project progress, risks, team performance, and operational priorities.; Leverage experience with Qualtrics to support relevant project delivery and business initiatives.; Partner with HR and leadership teams to support talent acquisition and hiring for the new location.; Support onboarding and integration of new employees and ensure teams are aligned with organizational values, objectives, and performance expectations.; Build, lead, and mentor a team of approximately 20–25 resources, fostering collaboration, innovation, accountability, and continuous development.; Drive effective team utilization, performance management, resource planning, and operational coordination.; Support the establishment and smooth functioning of the new office location in Shanghai.; Act as the primary point of contact for operational, administrative, and setup-related issues affecting the local team.; Collaborate with HR, IT, facilities, and other support functions to identify and resolve local operational challenges promptly.; Serve as a liaison between local teams and global stakeholders to ensure alignment on priorities, project objectives, timelines, and business requirements.; Manage multiple stakeholders across business, technology, delivery, HR, and leadership functions.; Oversee a portfolio of approximately $3–5 million, ensuring effective delivery, financial discipline, and operational performance.; Support financial tracking and reporting for projects and portfolio activities, including budgets, forecasts, and delivery performance.; Proactively identify opportunities for process improvement, operational efficiency, and business growth within the new location.; Demonstrate an entrepreneurial and solution-oriented approach when addressing challenges in an evolving business environment.; Continuously improve project delivery processes, workflows, governance, and operational practices to enhance efficiency and productivity.; Ensure effective communication, collaboration, and knowledge sharing across distributed teams.; Support office growth, capability development, and scaling initiatives as the location matures.

Requirements

Experience : 9+ years; Relevant experience in project management, delivery management, or related roles.; Expert-level knowledge of project management methodologies, frameworks, governance, and delivery practices.; Relevant experience in a senior project or delivery leadership role.; Strong background in project delivery, team building, stakeholder management, and operational management.; Proven experience managing multiple projects and stakeholders in a global delivery environment.; Prior experience in Retail, CPG, and/or e-Commerce businesses is preferred.; Hands-on experience with Qualtrics is required.; Demonstrated experience managing teams of approximately 20–25 resources.; Experience managing a portfolio of approximately $3–5 million.; Experience supporting the setup, launch, or operational management of a new office or delivery location is highly desirable.; Strong understanding of project financial management, including budgeting, forecasting, financial tracking, and reporting.; Experience working with cross-functional and globally distributed teams.; Strong risk management, issue resolution, dependency management, and escalation-handling capabilities.; Excellent stakeholder management and communication skills, with the ability to interact effectively with senior leadership and global teams.; Strong leadership and people-management skills with the ability to build, mentor, and motivate high-performing teams.; Proactive, entrepreneurial, and solution-oriented mindset with the ability to adapt quickly to changing business requirements.; Strong analytical, organizational, and problem-solving skills.; Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.; Strong business acumen and ability to connect project delivery with broader organizational objectives.; Willingness and ability to work from and support the Shanghai location.; Bachelor’s or master’s degree in computer science, Information Technology, or a related field.