Associate, Vendor Onboarding

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

Configure and deploy tablets with local SIM cards; Communicating with vendors and giving proper training for them, either on-site or at the office.; Ensure strong collaboration and communication across the company and serve as a primary project point of contact; Monitoring stock levels of tablets and paper rolls.; Coordinate bug reports and change requests, which include vendor-facing and internal-facing projects; Informing the line manager and finance department about the damaged, lost or stolen tablets and whether to be replaced.; Maintaining good relations with vendors and other third parties.; Reporting the process and progress to the line manager and supervisors.; Ad-hoc tasks assigned by the manager.

Requirements

Bachelor’s degree in Business Administration/English or equivalent preferred; Minimum 1 year of experience managing web and mobile consumer projects as a project/tech specialist in an e-commerce company. Plus points if you have worked in a similar organisation like ours.; Sense of urgency, pragmatism and a solution-oriented approach to problem-solving; Analytical mindset and skill set; Experience with Jira, Salesforce & Confluence is preferable; Strong relationships and interpersonal skills are a must!; Happy to work in a changing and fast-paced environment; High motivation and an excellent team player; Willing to learn and explore new tools