Auto Damage Trainee (Field)

GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. This is a field role covering the Fairfax/Leesburg, VA area.

Responsibilities

Inspect and assess vehicle damage caused by all types of accidents; Estimate vehicle repair costs and negotiate equitable settlements; Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers; Travel within assigned territory to body shops, salvage and tow yards, and customer homes to write estimates, inspect damage, and interact with the public face-to-face; Work independently and with team to ensure appointments and customer follow up are handled in a timely manner; Help customers after accidents or major disasters; Cover the Fairfax/Leesburg, VA area

Requirements

Motivated with a passion for customer service; Service driven; Thrive in environments that require multitasking; Enjoy being on the go; Critical thinking and decision making in a fast-paced environment; Strong computer proficiency, including familiarity with Microsoft Office Suite; Ability to prioritize work and multi-task, while navigating through multiple business applications; Experience with KPIs and measurable goals; High School Diploma or equivalent

Nice to have

Bachelor's degree; Active Insurance Adjusters license

Benefits

Comprehensive healthcare and well-being support available on Day 1; 401(k) match with immediate vesting; GEICO fleet vehicle; Paid trainee program with hands-on training and mentorship; Personalized development programs, mentorship, and certification assistance