Automotive Document Specialist

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for its Sacramento location in Roseville. Document Specialists play an important role in the smooth and friendly guest experience at the store and are responsible for the accurate and timely execution of the financial documentation process. The role suits self-sufficient, resilient people who enjoy a fast-paced, fun environment.

Responsibilities

Assist with the final steps of the purchase process; Provide accurate and timely completed paperwork for successful processing; Check all paperwork for correct title, lien information, taxes, etc.; Verify insurance, trade payoffs and obtain deposits

Requirements

Demonstrated customer service and attention to detail; Experience in a retail environment; Be transparent; Take the high road; Willingness to learn; Take ownership; Celebrate small successes

Benefits

Monthly bonus opportunities; Health, Dental and Vision Insurance; 401k with 4% company match; Paid vacation; Access to leadership and personal development programs; Casual dress