Automotive Quick Service Advisor | Weekends Off | West Wichita

Job Title

Automotive Quick Service Advisor

Location

10080 W. 29th Street N, Wichita, United States, 67205

Job Overview

As an Automotive Quick Service Advisor with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Quick Service Advisors guide our guests through the entire maintenance process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Physical Requirements

- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment

Responsibilities

Greet every guest that enters our facility with hospitality and respect; Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand; Manage the store’s quick service workflow in an effective and efficient manner; Consistently and effectively sell our services without jeopardizing honesty and integrity; Maintain a positive attitude and team atmosphere at all times; Communicate on the phone in a clear professional manner; Build long-term relationships between the store, yourself and our customer; Directs, coordinates, and participates in performing customer service activities; Shuttle guest as needed in CBA branded vehicle; Ensure that all repairs are performed to proper specifications.; Work together as a team and assist other employees as needed; Other duties as assigned

Requirements

Current driver’s licenses; Driving record acceptable to our current insurance carrier; Proficiency in Windows based computer software and automotive store applications; Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role; Experience in a high volume automotive repair environment; Comfortable selling regular automotive maintenance

Benefits

Compensation Range: $40K-$60K* Annually For Highly Qualifed Candiates and Depending on Professional Experience; Closed Every Weekend To Spend Time With Family & Friends; Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar; Paid Vacation & Paid Holidays; Healthcare Benefits Available; A $25,000 in Life Insurance Policy Provided; Matching Retirement Plans; Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year; On-Going Training & Career Advancement; Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.; Wellness Program Offering Chaplain Care Support; Locally Owned and Operated with Owner Onsite; Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards; Continuous Training Available Through The CBA Flywheel Learning System; Employee Appreciation Events & Team Lunches; Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available