Barista

Benefits

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Barista who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a person who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Responsibilities

Delight our customers by greeting them in a friendly and professional manner; Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards; Share the story of our menu, and provide recommendations to customers and be aware allergen procedures; The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards; Follow all health and safety and food safety guidelines and procedures; Monitor stock levels and restock supplies as needed; Use till systems for taking payments and customer orders; Provide exceptional customer service and resolve any customer issues or complaints; Be a part of the team assisting on other tasks as needed

Requirements

Friendly, outgoing personality, a people person.; Great work ethic and an even greater smile.; Good listening & verbal communication skills; Passion for delivering outstanding customer service; Perpetuates company philosophy and culture; Works according to the BaxterStorey core values; Have a contagious passion for coffee, tea and customer service; You draw satisfaction from working within a collaborative and inclusive team environment; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Previous experience in a similar role, especially in the food service industry, is often a plus; Some knowledge of food safety and sanitation practices

Benefits

20 days holiday increasing with length of service; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 week’s enhanced maternity leave; Secondary career leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme