Bell Attendant

At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. As a Bell Attendant, you’ll be among the first team members to welcome guests to our hotel, setting the tone for their luxury experience. If you take pride in providing genuine hospitality and enjoy creating meaningful connections, we’d love to hear from you!

Responsibilities

Greet and escort guests to rooms, open doors, assist guests entering and leaving the property, and inform guests of property amenities, outlet information, hours of operation, and local areas of interest; Explain room features to guests, transport guest luggage to/from guest rooms, designated bell area etc.; Assist with luggage loading/unloading, storage, and retrieval; Provide guests with directions, help arrange transportation (taxi, shuttle, ride-share services)

Requirements

At least one year in a customer service role with high guest interaction; Ability to solve problems when they arise; Ability to work in a team environment; Pleasant and helpful personality; Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel; A strong desire to make an impact on other people; An outgoing and engaging personality; Excellent verbal communication skills; Ability to work in a fast-paced setting; Ability to stand for the duration of the shift; Must be available to work various shifts including weekends and holidays

Nice to have

Hospitality industry experience

Benefits

Comprehensive health insurance; Retirement plans; Paid time off; On-site wellness programs; Local discounts; Employee rates on hotel stays; Ongoing training and development; Medical, Dental, Vision, Disability, & Life Insurance; 401(k) Plan; Paid Time Off: 2.15 hours for every 40 hours worked (14 days); 7 Paid Holidays and 2 Personal Days; Sick Time: Accrue 1 hour for every 30 hours worked