Benefitfocus Partnership Executive

The Partnership Executive serves as the strategic business owner and executive sponsor for a portfolio of voluntary carrier and ecosystem partners. This role is responsible for maximizing partner value through relationship management, growth strategy, commercialization, governance, contracting, and cross-functional leadership. The Partnership Executive develops and executes strategies that drive revenue growth, partner retention, platform adoption, and innovation while ensuring alignment between partner objectives and organizational goals. This role is fully remote, with no regular in-office requirement.

Responsibilities

Serve as the primary strategic relationship owner for assigned carrier and ecosystem partners; Build and maintain executive-level relationships that strengthen trust, alignment, and long-term partnership value; Develop and execute partnership strategies that support revenue growth, retention, innovation, and market differentiation; Facilitate regular business reviews and strategic planning sessions with partner leadership teams; Act as a trusted advisor by understanding partner business objectives, challenges, and growth opportunities; Identify and execute opportunities to expand existing partnerships through new capabilities, product offerings, integrations, and service enhancements; Develop joint business plans that drive adoption, enrollment growth, and increased partner investment; Support pipeline development through strategic introductions and collaboration on go-to-market initiatives; Analyze market trends, competitive dynamics, and customer needs to uncover new growth opportunities; Lead negotiation and management of partnership agreements, renewals, amendments, and commercial discussions; Partner with Legal, Finance, Product, and leadership teams to ensure contract terms align with business objectives and risk tolerance; Drive commercialization efforts for new and existing partnerships, including business case development, pricing strategies, SKU development, and launch readiness; Ensure partner commitments and contractual obligations are clearly understood and executed; Lead partnership governance processes and maintain accountability for partnership performance; Manage executive-level escalations related to operational, financial, technical, compliance, or reputational risks; Coordinate internal reviews and approvals involving Legal, Compliance, Security, AI Governance, and Enterprise Risk teams; Monitor partnership health and proactively identify risks, mitigation strategies, and improvement opportunities; Gather and synthesize partner feedback, market intelligence, and customer insights to influence product strategy and roadmap prioritization; Collaborate with Product and Engineering teams to evaluate business opportunities and define requirements for new functionality; Advocate for partner and customer needs while balancing organizational priorities and scalability considerations; Drive alignment between partnership objectives and future platform capabilities; Collaborate with Product, Engineering, Operations, Marketing, Sales, Finance, Legal, and Customer teams to execute partnership initiatives; Coordinate resources and stakeholders to resolve complex business challenges and drive successful outcomes; Ensure internal teams are informed, prepared, and aligned to support strategic partner initiatives; Promote accountability and effective communication across organizations; Analyze sales, enrollment, revenue, premium, and other partnership performance metrics; Develop executive-level reporting, dashboards, and business reviews that communicate performance, risks, and growth opportunities; Monitor key performance indicators and identify actionable recommendations to improve business outcomes; Leverage data-driven insights to support decision-making, resource prioritization, and strategic planning

Requirements

Bachelor's degree required; 10+ years of experience in strategic partnerships, business development, account management, carrier relations, benefits administration, healthcare technology, or a related field; Experience managing complex partner relationships and engaging executive-level stakeholders; Demonstrated success negotiating contracts, renewals, and commercial agreements; Strong analytical skills with the ability to translate complex business data into actionable recommendations; Proven ability to lead cross-functional initiatives and influence outcomes without direct authority; Excellent communication, presentation, relationship management, and executive influencing skills

Nice to have

Experience within benefits administration, insurance, HR technology, employee benefits, healthcare technology, or carrier operations; Experience managing high-value strategic partnerships generating significant recurring revenue; Knowledge of carrier integrations, enrollment technologies, digital health solutions, and benefits ecosystems; Experience supporting commercialization, product strategy, or go-to-market initiatives; MBA or other advanced business degree

Benefits

Health, dental, vision and life insurance plans; 401(k) Savings plan with company matching contributions (up to 6%); Voya Retirement Plan employer-paid cash balance retirement plan (4%); 20 days paid time off; nine paid company holidays; flexible Diversity Celebration Day; 40 hours paid volunteer time per calendar year