Bid Manager

As Heidi expands across the Australian and New Zealand health systems, we need someone who can turn a tender into a win. This role owns the end-to-end creation and strategy of bids, proposals and tender responses for our enterprise customers, working closely with clinical, product, commercial and operations teams to build submissions that reflect Heidi's value, outcomes and commitment to clinical safety.

Responsibilities

Lead bid qualification and build clear bid plans, timelines and ownership across every live tender; Pull apart tender documents to surface requirements, evaluation criteria and the risks buried in the fine print; Run the full tender lifecycle, coordinating input from clinical, IG, product, engineering, finance and legal at the right moments; Write and refine submission content tailored to the priorities and scoring criteria of ANZ health system buyers; Hold every submission to the standards evaluators actually check against: ISO 27001 and IRAP readiness for Australian state and Commonwealth tenders, HISF and HISO alignment for Health NZ tenders, and Privacy Act obligations on both sides of the Tasman; Run internal reviews, keep version control tight, and deliver polished submissions on time; Act as the single point of contact for bid activity, handling clarifications and customer engagement directly; Lead post-bid reviews, dig into scores and evaluator feedback, and feed what you learn back into how Heidi bids next time; Build and maintain a reusable bid content library, and keep it sharp with lessons learned and market insight

Requirements

5+ years leading complex health system tenders across Australia or New Zealand, though we care more about what you've won than years on the clock; A romantic streak about software. You believe great products can transform someone's day; A track record of winning multi-year, seven-figure contracts through state, territory or hospital network procurement, with strong knowledge of ANZ health procurement routes, evaluation scoring and governance requirements; You're organised enough to run several live bids at once without dropping a deadline, and calm enough that nobody else has to worry about it; Passion for AI, shown through hands-on building, prototyping, or side projects; You default to building over requesting; You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them

Benefits

$1,000 annual learning and development budget; $150/month health and wellness allowance; $500 home office budget; 26 weeks paid primary parental leave; 18 weeks paid secondary parental leave; fertility support up to $10,000; four weeks of work from anywhere per year; serious equity