Billing Lead

We are looking for a hands-on operator to own daily billing execution across Legora's global customer base. This is a senior individual contributor role reporting to the Senior Manager of Billing & AR. You will ensure that orders, pricing, usage, credits, and customer-specific invoicing requirements flow through our systems accurately, on time, and with audit-ready controls. You will oversee the daily output of our outsourced billing support team, handle our most complex and judgment-heavy invoicing cases, and surface risks, root causes, and improvement opportunities upstream. You will combine deep operational judgment with process and control execution, clear communication, and hands-on problem solving to improve billing reliability, customer experience, and financial integrity at scale.

Responsibilities

Own end-to-end daily billing execution across Legora's entities and currencies, spanning order intake validation, invoicing, credit memos, amendments, exceptions, and dunning support; Serve as the operational point of contact for billing within Finance, resolving invoicing discrepancies, order data and customer-impacting issues; Maintain operating documentation, including SOPs, checklists, playbooks, and training materials, and contribute insights to broader order-to-cash operating model improvements; Execute complex and non-standard invoicing cases, including mid-term upsells, usage true-ups, and customer-specific billing requirements, partnering with Revenue Accounting where cases carry revenue recognition implications; Execute and improve reconciliation, completeness, and exception-management processes across the closed-won-to-invoiced pipeline, identifying backlog and data-quality issues before they create billing, revenue, or customer impact; Prepare billing schedules, reconciliations, and evidence of review for external audit requests, maintaining documentation consistent with our internal controls framework; Monitor and report billing performance across accuracy, cycle time, backlog, exceptions, and outsourced-team quality, using insights to drive corrective action and continuous improvement

Requirements

5+ years of billing, invoicing, or order-to-cash experience, ideally in B2B SaaS or another subscription business; Demonstrated ownership of complex invoicing: multi-entity, multi-currency, amendments, co-terms, credits, and usage-based components; Strong systems fluency; Comfort operating in a fast-changing environment with imperfect data and evolving processes

Nice to have

Experience with Salesforce is a plus; NetSuite, SuiteBilling or Zuora experience is a strong plus; Exposure to ERP or billing system migrations, external audit, or IPO preparation