Biopharma Production Systems Specialist

As a Biopharma Production Systems Specialist (BPSS) at Avantor, you will play a pivotal role in supporting customers as they work to bring life-changing therapies to patients. The BPSS is responsible for customer consultation, technical sales support, and business development activities for Avantor's Biopharma Production hardware platforms and associated consumables throughout the assigned territory. This is a remote, field-based role supporting customers throughout the greater Boston/New England region and Canada. Travel is expected to be approximately 50%. This position is aligned to the Biopharma Production Business Unit and reports directly to the Regional Director of Biopharma Production Sales.

Responsibilities

Customer consultation, technical sales support, and business development for Biopharma Production hardware platforms and associated consumables; Create and execute territory and account-based sales strategies to accelerate pipeline development and exceed territory business goals; Take a leading role in pipeline management following qualification, including customer consultation and requirements gathering, opportunity strategy and proposal creation, presentation of value proposition, technical product demonstration, and negotiation of final contract terms and pricing; Raise regional awareness through opportunity nurturing and promotional activities such as technical presentations and applications development; Ensure post-sale customer satisfaction and maintain a network of successful users; Partner with Product Management and Strategic Marketing to define commercial product strategies and monitor their success; Foster continuous learning and information sharing across the sales team and support sales training; Use CRM system for reporting and track the sales cycle, competitive position, forecasts, and win/loss results; Participate in or lead special projects or duties as assigned

Requirements

Bachelor's degree in Biology, Chemistry, Engineering or relevant life sciences concentration(s); Minimum 5 years in biopharmaceutical manufacturing or supplying technical products to the biopharma industry, or similar/relevant experience; Minimum 1 year in a Sales role; Full driver's license; Willingness and ability to travel to customer locations up to five days per week based on business and customer needs; Travel expected to average approximately 50% of the time, with occasional international travel; Strong knowledge of MS Office applications (PowerPoint, Excel, and Word); Goal-oriented, self-motivated team player capable of handling multiple priorities simultaneously; Ability to be flexible in a fast-changing environment and work effectively under pressure; Strong public speaking and presentation abilities, particularly for complex subject matter; Excellent verbal and written English communication skills; Strong demonstration of collaboration across all functions and levels within an organization

Nice to have

Master's degree; 6-8 years experience in biopharmaceutical manufacturing or supplying technical products to the biopharma industry; 3 years in a Sales role; Technical expertise in biologics production (Upstream manufacture, Downstream manufacture, Fill & Finish)