Booking & Client Coordinator- Remote

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This is a support-based role centered on communication, organization, and follow-through.

Responsibilities

Assist clients with booking requests, scheduling, and reservation coordination; Communicate with clients via email, phone, and messaging platforms to provide updates and support; Accurately enter, update, and maintain client information and booking details; Coordinate timelines, confirmations, and service documentation; Provide general client support and respond to inquiries in a timely, professional manner; Follow established processes and internal guidelines to ensure accuracy and consistency; Collaborate with internal teams to support client needs and workflow efficiency

Requirements

Strong communication and customer service skills; Highly organized with attention to detail; Comfortable working independently in a remote environment; Basic computer proficiency and ability to learn new systems; Ability to manage multiple tasks while meeting deadlines; Professional demeanor and reliability

Nice to have

Previous experience in customer service, scheduling, hospitality, or administrative support