Branch Manager – Heavy Equipment

The Branch Manager provides leadership and strategic direction to branch employees, ensuring alignment with company goals and objectives. This role is responsible for driving strong business practices to achieve annual financial targets, overseeing daily parts and service operations, and delivering operational excellence. The Branch Manager also builds and maintains strong relationships with customers and key business partners across the region to support long-term growth and success.

Responsibilities

Lead, coach, and develop the Parts & Service team, including performance management and training; Partner with HR to recruit, hire, and onboard new employees; Set and track annual branch goals, monitoring sales, expenses, and inventory to meet financial targets; Oversee daily operations, ensuring a safe, clean, and well-maintained facility; Build strong relationships with customers and suppliers, resolving issues and ensuring satisfaction; Drive business growth by identifying new opportunities within the region; Manage inventory accuracy and collaborate with the Distribution Centre to maintain appropriate stock levels; Review and approve invoices, quotes, and departmental expenses

Requirements

4+ years of leadership experience in a Service, Parts, or Branch Manager role within heavy equipment, industrial, agricultural, or related industries; Proven ability to manage a P&L and consistently achieve business results; Experience building, leading, and developing high-performing teams and strong customer relationships; Strong business acumen with the ability to drive growth and implement effective plans; Proficient in MS Office and experienced with work order and inventory management systems; Excellent communication, customer service, and organizational skills; Demonstrated ability to manage resources, prioritize work, and operate independently; Safety-focused with the ability to collaborate across teams and travel as required; Post-secondary diploma or degree in Business Administration, Automotive Business Management, a technical discipline, or a related field, or an equivalent combination of education and experience; Valid driver's license and satisfactory abstract required for operational responsibilities; Completion of a job-related background check in accordance with applicable laws

Nice to have

Technical college education is considered an asset

Benefits

Competitive annual salary based on experience, education, and qualifications; Annual Bonus Opportunity; Annual Performance Review with Increase Opportunity; Group Benefits 100% paid by the Company, inclusive of Health, Dental, Life, Disability and Travel coverage; Vacation & Paid Personal days; Employer Matching Retirement Savings Plan