Business Analyst II - On Site Required

Because this position requires regular on-site work at our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio. Remote work and relocation assistance are NOT available for this role. The Business Analyst II partners with business stakeholders and technology teams to understand business objectives, analyze problems and opportunities, and translate business needs into clear, actionable requirements and solution recommendations. The role applies strong business acumen, analytical thinking, and knowledge of processes, data, and technology to improve efficiency and deliver measurable business value. Working independently on small to medium initiatives and defined workstreams of larger efforts, the Business Analyst II leads requirements and process analysis; supports solution design, testing, implementation, and change adoption; and uses modern analytics, automation, and approved AI-enabled tools responsibly to improve the quality and speed of delivery.

Responsibilities

Builds strong stakeholder relationships and applies business acumen to understand strategy, operating models, processes, customers, financial drivers, risks, and performance measures; Elicits, analyzes, validates, prioritizes, and documents business, functional, non-functional, and data requirements, producing user stories, acceptance criteria, use cases, process flows, and decision rules; Facilitates alignment among business and technical stakeholders and translates business needs into viable solution direction; Analyzes current-state processes and root causes and designs future-state improvements; Identifies and analyzes business data needs, definitions, sources, quality considerations, reporting, and analytics requirements; Uses modern tools, including approved AI-enabled tools, and validates AI-generated outputs; Partners with product, project, architecture, development, data, vendor, and delivery teams to estimate effort, assess impacts, manage dependencies, and support solution design and delivery; Plans and supports functional, system, integration, regression, and user acceptance testing; Supports implementation readiness, organizational change, training/documentation, adoption, and post-implementation validation; Independently leads analysis for small to medium initiatives and defined workstreams of larger initiatives; Manages multiple priorities, engages team members, and escalates material risks and decisions; Works across Agile, iterative, predictive/waterfall, and hybrid delivery approaches; Develops working depth in one or more business domains and contributes to continuous improvement of Business Analysis practices

Requirements

3-5 years of progressive experience in business analysis, process analysis, product/project delivery, or a closely related role, including experience comparable to a Business Analyst I level; Demonstrated ability to independently lead requirements elicitation, analysis, documentation, validation, and stakeholder facilitation for small to medium initiatives or defined workstreams; Experience across the solution or product life cycle, including discovery, requirements, design collaboration, testing/UAT, implementation, and post-implementation support; Demonstrated experience analyzing business processes and implementing or recommending improvements that increase efficiency, quality, control, service, or business value; Experience with technology-enabled solutions such as custom or packaged applications, SaaS/cloud platforms, data/reporting, integrations, or automation; Strong business acumen and analytical judgment; Strong requirements elicitation, analysis, documentation, and process-improvement skills, including writing clear, testable, traceable requirements and acceptance criteria; Strong facilitation, communication, active listening, negotiation, and stakeholder-management skills; Working knowledge of data concepts and analytical practices; Proficiency with contemporary productivity, collaboration, requirements, diagramming/process-modeling, analytics, and work-management tools; Practical proficiency with approved AI-enabled tools for business analysis, including output validation and responsible-use standards; Understanding of testing and delivery practices, including test planning, requirements traceability, defect analysis, UAT support, and Agile, iterative, predictive/waterfall, and hybrid approaches; Ability to manage multiple priorities and work independently within defined scope; Bachelor's degree in Business, Information Systems, Computer Science, Business Analytics, or a related discipline, or an equivalent combination of education and relevant experience