Business Analyst

As a Business Analyst at Craftzing, you'll be the strategic connector between client-business objectives and our digital delivery teams. You transform intricate business challenges into digital solutions by defining structured roadmaps, process models, and success metrics. Whether you're streamlining workflows, analyzing data, or guiding change adoption, you'll ensure our multidisciplinary teams deliver digital solutions that drive real, long-term impact.

Responsibilities

Act as the link between client stakeholders and digital delivery teams, ensuring clear collaboration and alignment; Gather and document business requirements through workshops, interviews, and research, turning them into user stories, process flows, and acceptance criteria; Analyze and improve existing workflows, and design future processes that guide platform, app, or service development; Translate business objectives into actionable roadmaps, KPIs, and prioritized backlogs; Translate business strategies into clear, unambiguous business requirements; Support solution validation and user acceptance testing, ensuring deliverables meet expectations; Use data and insights to inform recommendations and help clients make evidence-based decisions

Requirements

Analytical thinker who brings clarity to complexity; Hands-on experience in business analysis, especially in digital environments; Ability to translate high-level objectives into actionable plans; Quickly immerses in a specific industry and grasps sector-specific challenges and nuances; Skilled in stakeholder management and able to engage both business leaders and technical teams; Comfortable facilitating workshops and guiding decision-making processes; Organized, pragmatic, and creative problem solver; English and Dutch fluency is essential

Nice to have

French