Business Banking Relationship Manager

The main purpose of this job is to manage existing commercial relationships as well as solicit new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of up to $15MM.

Responsibilities

Manage existing commercial relationships and solicit new business opportunities with assigned customers and targeted prospects; Participate in outreach activities with assigned customers and target prospects with the objective to acquire new business; Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships and ensure a high level of customer satisfaction and retention; Coordinate with product partners to cross-sell a full range of products and services; Critically review and analyze portfolio to reduce risk and enhance profitability; Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensure adequate loan documentation, and analyze industry/credit risk; Facilitate the resolution of customer problems and engage product experts as needed; Participate in community and business functions/groups to ensure a positive image for the Bank and establish referral contacts within the marketplace; Ensure compliance with all Bank policies, procedures, regulations, and laws; Perform other duties as assigned

Requirements

Basic knowledge of full range of commercial products, credit policies, procedures and terminology; Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; Basic strategic, analytical, problem-solving skills and credit analysis skills; Basic persuasive and negotiation skills with strong sales skills; Some independent decision-making skills, but requires regular management oversight; Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities; Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills; Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values; Intermediate level proficiency with Microsoft Word, Excel and Outlook; Bachelor’s degree or equivalent combination of education and experience required; 1+ years of commercial banking experience required; Authorization for investigatory consumer report disclosing credit history; Authorization for review of motor vehicle driving record

Benefits

Employer sponsored health insurance; dental insurance; vision insurance; 401(k); life insurance; paid vacation; paid personal time; career development; education assistance; voluntary supplemental benefits; performance-based incentive plan