Business Banking Relationship Mgr II

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision. Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services. Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks. Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities. As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Responsibilities

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals; Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet; Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services; Manages risk/return and drives quality for new and/or existing clients; Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks; Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being; Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience; Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities; Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies

Requirements

Business Acumen; Client Relationship Management; Customer Experience Management; Decision Making and Critical Thinking; Effective Communications; Prospecting; Selling; Tech Savvy; Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience; In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered; Bachelors

Nice to have

Book Of Business; Client Relationship Building; Credit Processes; Credit Products; Customer Engagement; Decision Making; Financial Analysis; Identifying Sales Opportunities

Benefits

medical/prescription drug coverage with a Health Savings Account feature; dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; robust wellness program with financial incentives; maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year; years of service