Business Development Manager (m/f/d)

About 8returns

Every online shop has returns. Most treat them as a cost. We help brands turn them into a better customer experience, more exchanges instead of refunds, and less work for their teams.

400+ brands run their returns on 8returns, including Tommy Hilfiger, Reebok, Fielmann and OACE. We're a small team in Berlin where everyone owns their projects end to end, with few meetings, short decision paths and direct feedback.

The role

You'll own three areas at 8returns: building partnerships, supporting sales, and planning how we enter new markets. You'll work with e-commerce merchants like the ones already on 8returns, have a lot of room to shape your work, and report directly to the founders.

We care more about talent, motivation and how fast you improve than about years of experience or a classic sales background.

You don't have to tick every box. If this sounds like you, apply.

Hiring process

- Intro call (15 min)
- Deep dive (60 min)
- Call with our founders (30 min)
- Paid trial day

Responsibilities

Build partnerships with tech & logistics partners, shop systems and agencies, and turn them into a real channel for 8returns.; Support the sales process: help open doors, prepare conversations and keep deals moving.; Plan how we enter new markets, and take that work from first research to the first live partners or customers.; Build and run AI agents that research partners and markets and prepare outreach, and keep improving how they work.; Own your areas end to end. You decide what to try, run it and come back with a clear view of what worked.; Talk to merchants, partners and the team to find opportunities, then turn them into a plan.; Look at the numbers to see what works, and change course when something doesn't.

Requirements

Native German, written and spoken. Fluent English on top.; You've been really good at something, whether in a job, a side project, competitive sports or anywhere else. Tell us about it.; You're deep into AI and build your own agents instead of just chatting with tools.; High agency: you see what needs doing and get it done without being asked.; You're at ease building relationships from scratch and talking to people you don't know yet.; You like taking a messy problem and turning it into a plan.; You've worked at a startup or founded something yourself. That's a plus, not a must.

Benefits

Competitive salary; Fully remote, with regular team meetups; An AI-native team where AI is part of how everyone works, every day; Responsibility from day one, and the chance to build business development at 8returns as we grow