Business Development Manager

As a trusted partner to our retail members, you will champion the success of IBA’s market-leading brands — Cellarbrations, The Bottle-O, IGA Liquor, Duncan’s and Liquor @, by identifying strategic opportunities to grow membership, enhance brand presence, and uplift performance. Covering the Eastern Suburbs of Melbourne, you will build strong commercial relationships, provide expert retail advice, and support members with initiatives that deliver measurable business results.

Responsibilities

Review & planning based on Budgets, Balance Scorecard and new growth opportunities; Conduct routine business and category reviews with each member within your territory on a quarterly and annual basis, aligning with ALM’s core business objectives; Driving IBA key initiative and programs, including promotional opportunities and digital integration; Delivering margin, value and quality to members through our IBA Owned and Exclusive portfolio; Driving our core IBA promotional and Key Retail programs while ensuring banner standards are maintained and championed; Ensuring a rolling 4-week Journey Plan is maintained with quarterly store surveys and tasks completed through our CRM tool; Execution of the Store Development Budget to ensure the network of stores within each banner maintain brand standards and can achieve “Best Store in Town” in the given local area of the store; Top line engagement of any store refurbishment, refresh or internal/external stakeholders relevant to IBA and/or Supplier within your territory

Requirements

Retail experience within the liquor, retail or sales industries; Sound knowledge of the independent liquor and FMCG industry; High level of customer service; Intermediate Microsoft Office – Word, Excel and Outlook; Sound financial skills; High level of training and communication skills

Benefits

5th week of annual leave; 2 well-being days; 1 volunteer day annually; Endless learning and development opportunities; 12 weeks of gender-neutral paid leave for primary carers; Bronze Employer for LGBTQ Inclusion; Gender pay gap under 5% (WGEA 2024–2025); Gold accreditation by Mental Health Australia; Flex Ready and Family Friendly Workplace accredited