Business Development Manager

Monarch Casino Resort Spa, a premier destination in Black Hawk, Colorado, is seeking an experienced and results-driven Business Development Manager to join our Sales team. Reporting to the Assistant General Manager, the Business Development Manager is responsible for identifying, developing, and growing new business opportunities that drive revenue across the resort. This role focuses on building and maintaining strong client relationships, prospecting new accounts, expanding, and promoting Monarch Casino Resort Spa as the preferred destination for meetings, events, group business, and leisure travel.

Responsibilities

Identifying, developing, and growing new business opportunities that drive revenue across the resort; Building and maintaining strong client relationships, prospecting new accounts, and promoting Monarch Casino Resort Spa as the preferred destination for meetings, events, group business, and leisure travel; Aggressively finding, developing, and maintaining outstanding relationships within the business community; Soliciting local businesses for catering, spa, overnight accommodations, private dining, VIP guests and other projects; Partnering with relevant departments to proactively drive revenue, especially during need time periods; Developing and executing an annual Business Plan strategy related to assigned goals; Maintaining a network of industry and local business clients targeting high-end clientele and decision makers; Partnering with Executive Meetings Manager and Directors to build accounts to increase room night utilization and catering revenue; Tracking and tracing accounts, contract documents and correspondence; Hosting meetings, community events, special events, weekly lunches, dinners and site inspections; Analyzing industry and local publications and market trends to create marketing strategies; Providing weekly, monthly, quarterly and annual tracking and sales reports to the Assistant General Manager; Conducting telemarketing sales calls and developing or executing direct mail solicitations and promotions; Participating in local tradeshows; Promoting excellent customer service by listening to and providing win-win solutions; Working cooperatively with all team members and creating new systems and strategies to increase sales

Requirements

Positive, upbeat and energetic personality; Thorough knowledge of building the sales pipeline and exceeding revenue goals; Strong organizational skills; Excellent public speaking skills; Excellent communication skills, both written and verbal; Excellent public relations and customer service skills; Work off-site in the community and on-site at the resort interfacing with clients, Team Members and vendors on a regular basis; Work schedule varies and may include weekends and attending early morning and evening events related to building a strong network within Colorado; Professional appearance and attire; Must adhere to all grooming standards; no visible tattoos/piercings or unnatural hair color or nail colors; Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear; occasionally lift and/or move up to 25 pounds; specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus

Nice to have

Minimum of five years’ experience in community sales or hotel sales

Benefits

Enhanced health, dental, and vision insurance; Flexible spending account; Education, tuition, and certification reimbursement up to $6,000 per calendar year; Growth opportunities within department/company; Team dining hall with one free hot meal per shift; Company-matched 401k; Paid time off and six observed holidays; Team Member Hotel, Retail, and Spa Discounts; Team Member Anniversary Recognition (earn resort credit, vacation trips and more); Bus transportation subsidy up to 80%