Business Operations Graduate

Join the Business Services team supporting Customer Unit West & Southern Africa (CU WSA) and contribute to the operational activities that help keep the organization running smoothly. This opportunity is designed for emerging talent looking to gain hands-on experience in business operations while developing skills in stakeholder management, coordination, service delivery, and operational excellence within a global technology company.

Responsibilities

Support business operations and service delivery activities across the local organization; Assist with records retention and document management processes; Support people-related operational activities and stakeholder requests; Coordinate accommodation, transportation, and logistics arrangements; Contribute to vehicle fleet management activities and vendor coordination; Support delivery-related operational processes; Work with stakeholders across different functions to ensure efficient and high-quality service; Help identify opportunities to improve processes and ways of working; Support additional local business activities as required

Requirements

Recently graduated or in the early stages of professional career; Degree in Business Administration, Management, Human Resources, Economics, Logistics, Supply Chain, or a related field; Strong organizational and planning skills; Excellent written and verbal communication skills; Comfortable working with multiple stakeholders and priorities; Detail-oriented with a structured approach to work; Proactive, adaptable, and eager to learn; Strong collaboration and problem-solving skills; Fluent in English, with strong written and verbal communication skills

Benefits

Real business experience from day one; Exposure to multiple business functions within a global technology company; Opportunities to collaborate with stakeholders across countries and teams; Learning, mentoring, networking, and professional development opportunities; Practical experience in business operations, coordination, and service delivery; A strong foundation for future career opportunities within Ericsson; 12-month paid assignment