Business Process Consultant

Chirality Capital Consulting is an industry-leading strategy and technology consulting firm that provides a full range of professional services in the areas of strategy, business transformation, and technology. These services assist government agencies to deliver cost-effective; quality solutions that meet the agency’s mission and enhance the quality of public services to the taxpayer.

REQUIRED

Responsibilities

Provides process engineering technical support expertise to activities and projects in order to improve operations within the organization.; Analyzes processes and reengineering alternatives, with an understanding of technical problems and solutions as they relate to the current and future business environment.; Creates process change by integrating new processes with existing ones and communicating these changes to impacted stakeholders, users, and process owners.; Performs analyses and develops related recommendations. Uses analyses to develop recommended business and operational improvements, increasing effectiveness and gaining efficiency.; Recommends and facilitates quality improvement efforts, to include incorporating Lean Six Sigma, CMMI, and/or Quality Management and other continuous process improvement methodologies and techniques/tools.; Develops and facilitates implementation of solutions to complex problems.

Requirements

U.S. Citizen; Ability to obtain a public trust clearance; Minimum Years of Experience: 5 years' experience; Minimum Degree Required: Bachelor's degree; Experience with developing and growing client relationships, including proactively engaging with clients to identify challenges, recommend solutions and manage expectations; Ability to serve as a trusted advisor to the client; Ability to participate in client-facing discussions and meetings; Ability to demonstrate active listening skills to gain understanding of key customer issues; Possesses strong verbal and written communication skills (including presentation skills); Heightened attention to detail, with the ability to create and edit technical and non-technical written work products and graphical presentations; Ability to support business development (as needed) by researching and tracking opportunities and supporting proposal responses that align to candidate's areas of expertise; Able to anticipate client needs, recognizing and acting on opportunities to enhance client service and expand the scope of engagement; Experience analyzing and reporting data; Experience with facilitation and consensus building skills; Ability to quickly comprehend complexity and convey findings in concise, well-written documents or presentations; Experience and comfort with cloud-based and desktop MS Office products, including MS Project and MS Visio; Creative problem-solving ability; Ability to view problems from multiple angles and apply a variety of solutions; Demonstrated experience in consulting with a specialization in business and operational process change; Excellent communication, negotiation, and presentation skills; Strong analytical, critical thinking, and problem-solving skills; Able to excel in high-pressure situations; Excellent organizational and leadership skills

Nice to have

Certification(s) Preferred: CAPM, PMP, Lean Six Sigma Green Belt or Black Belt preferred; Knowledge and understanding of project management principles and the phases of project management (Initiation, Planning, Execution, Monitoring, Closure); Experience planning and executing projects of varying degrees of complexity, preferably projects that involve serving a client and engaging directly with the client throughout project performance; Experience supporting Federal Government clients; Master’s Degree in related field; Prior business development efforts, proposal development