Business Solutions Analyst

Act as the bridge between operational business teams and a technical delivery capability, translating business problems into structured, deliverable solutions that improve efficiency and reduce manual effort across the organisation.

Responsibilities

Act as the bridge between operational business teams and a technical delivery capability, translating business problems into structured, deliverable solutions; Work directly with operational stakeholders to capture, validate, and document business requirements, converting them into user stories and functional specifications; Support the design of Power Platform solutions before build begins; Develop model-driven apps and canvas Power Pages; Create and maintain Power Automate flows to automate business processes; Configure Dataverse tables, forms, and business rules; Troubleshoot and enhance existing solutions and maintain a live estate of operational automation products; Act as the UK-side interface for specification, testing, and sign-off activity and oversee quality of delivered solutions; Identify opportunities for process automation and improvement, develop business cases for new builds, and manage prioritisation; Stay current with low-code platform developments, make recommendations, and advocate for the capability with business users

Requirements

Demonstrable working knowledge of Microsoft Power Platform, including Power Apps, Power Automate, Power BI/Power Query, and SharePoint/M365, sufficient to understand technical feasibility, review delivered solutions, and challenge specifications; Expert knowledge of JavaScript and how this is utilised in application creation; Strong business analysis capability: requirements gathering, user story writing, process mapping, and acceptance criteria definition; Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical stakeholders and manage expectations effectively; Experience managing a product backlog or delivery pipeline, with the ability to prioritise competing demands across multiple workstreams; Strong analytical and problem-solving skills, able to break down complex business processes into structured, actionable components; Proven stakeholder management skills and the ability to build effective relationships across business lines and with offshore delivery teams; Attention to detail and a quality assurance mindset, thorough in testing, documentation, and sign-off; Ability to manage own workload, prioritise effectively, and work with minimal supervision

Nice to have

Experience working with property management, financial, or ERP systems (such as Yardi, Dynamics, or similar); Knowledge of Dataverse, including table design, relationships, and security roles; SQL skills sufficient to understand data structures and validate data outputs; Awareness of API integration, including how Power Platform connects to external systems via custom connectors; Experience working with offshore or nearshore delivery teams; Experience with agile software development and delivery methodologies; Qualification/certification in Power Platform/O365 (PL-900, PL-100, PL-300 or PL-600)

Benefits

Total Rewards programme; investment in well-being; competitive benefits and pay; career development and learning opportunities