Business Support Administrator

You’ll join our Tax & Business Advisory team in Wellington, where you’ll be an integral part of our national administration team that ensures we deliver exceptional client services.

Here, you’ll do meaningful work with talented people while building a career shaped around your ambitions. As New Zealand's leading professional services firm, we combine local expertise with global capability to create impact that matters for our clients, communities and country.

We invest in our people through learning, development and professional growth opportunities, while offering flexibility and wellbeing support to help you thrive both professionally and personally. No matter your career stage, you'll be part of a values-led organisation committed to inclusion, innovation and making an impact that matters.

The impact you’ll make

As a Business Support Administrator you will be responsible for a broad range of administration tasks, including, but not limited to:

Your expertise

Bring your professional, personable character and administrative experience and see what impact you can make. With requests coming in from multiple channels the ability to prioritise and communicate the status of tasks is essential. You will be able to complete routine tasks with appropriate guidance, use judgement to address straightforward issues and seek support when needed. High attention to detail and accuracy, aptitude and a proactive get-it-done attitude is a must in this role.

You’ll also have

You will be joining a supportive national team that values accuracy, responsiveness and continuous improvement. The role provides scope to build your administration capability, gain exposure to specialist systems and take on broader responsibilities while providing exceptional customer service to both internal and external people.

Responsibilities

Maintenance of data in our internal customer relationship management and accounting systems.; Following best practice processes to ensure the seamless onboarding of staff and clients, their set up in our systems and ongoing maintenance.; Administration of our Tax Agency including its maintenance and liaising with Inland Revenue on behalf of the teams where appropriate.; Dealing proactively with correspondence and enquiries and responding as appropriate.; Administration across our Xero practices.; NZ Companies Office and Annual Return administration.; Provision of back up administrative support firmwide where required.

Requirements

1+ years experience in an administrative role with a professional yet personable character – ideally in a corporate/professional services environment.; Exceptional organisation skills with acute attention to detail and accuracy.; The ability to demonstrate initiative and be able to react proactively and positively to change.; The understanding to exercise confidentiality, discretion and personal sensitivity in all aspects of the role.; A willingness and aptitude to learn new systems and processes.; IT proficiency and be comfortable with new technology using approved AI tools.; Proficiency across Microsoft Office tools including Excel, Word, and PowerPoint.

Benefits

Flexible ways of working; Ongoing learning, development and career progression; Support for professional qualifications and certifications; Wellbeing initiatives and employee support programmes; Additional leave and community impact opportunities; An inclusive and collaborative culture where you can be yourself