Business Systems Analyst

Ingram Content Group (ICG) is hiring a Business Systems Analyst to join our team in LaVergne, TN just outside the greater Nashville area. The Business Systems Analyst participates in product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and other related products. Acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use. Acts as point on problem tickets raised by internal associates for both internal and external customers. Works closely with other Ingram Content Group Companies and Departments. Creates detailed technical specifications for bug fixes, application enhancements, and new application features. Participates in definition of functional requirements via interaction with various areas of the business. Assists in the setup of new representatives. Maintains Ship Methods as defined by the business owner. Assists with the creation and monitoring of health checks on system activity. Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. This position will require 3 days in the office, candidates must be in or willing to relocate to the Nashville, TN region.

Responsibilities

Works with the EOM Team and assists in gathering business requirements from both internal and external customers; Assists the EOM Team in translating business requirements into technical requirements, including scope definition, detail, and process flows; Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings; Assists with the QA by completing test plans for Oracle and LSI application functionality; Works with the project team to perform gap analysis of assigned functional specs and prototypes; Assists in maintaining AutoReports and OBIEE reports; Acts as first level support for Financial System and Reporting problem tickets; Acts as primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use; Creates detailed technical specifications for bug fixes, application enhancements, and new application features; Participates in definition of functional requirements via interaction with various areas of the business; Maintains Ship Methods as defined by the business owner; Assists with the creation and monitoring of health checks on system activity; Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance

Requirements

Bachelor's degree in Business, Computing, Digital Media or related field or directly related year for year experience; 1 year of experience working with applications

Nice to have

Knowledge of OBIEE Reporting Applications; Knowledge of Oracle Financial Applications; Knowledge of SQL; Knowledge of organization, operating procedures, and policies of the company; Knowledge of IT development processes; Technical project management skills

Benefits

Highly competitive compensation package; Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA beginning first day of employment; 15 vacation days and 12 sick days accrued annually and 3 personal days; 401K match, Life and AD&D, Employee Assistance programs, Group Legal; Wellness program with access to onsite gym and basketball court; Tuition reimbursement program; Financial and in-kind opportunities to engage with non-profits; Company match program for United Way donations; Volunteer opportunities and in-kind drives; Game room with ping pong and foosball; Casual Dress Code and Flexible Schedules (per team)