Care Coordinator Outpatient

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Payson team!

Responsibilities

Performs crisis stabilization functions; Assists consumer and/or guardian in accessing resources within the community; Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements; Serves as central support for the clinical team; Performs care coordination functions including clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements; Reviews documents received and requests required documents to appropriate level of care for members; Evaluates eligibility information regarding services and benefit package; Develops service plans with consumers based on assessment and diagnostic process; Maintains contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members; Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers; Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed; Provides face-to-face crisis intervention; Completes safety plans and conducts groups as needed; Transitions consumer to appropriate level of care upon conclusion of treatment; Provides information to consumers and family members or guardians concerning community resources and linkages to other services; Assists consumers, families or guardians in securing appointments with support services and agencies, as needed; Arranges for transportation for consumers for community services and/or medical appointments as needed; Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided; Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.

Requirements

Minimum 22 years of age; A combination of experience and education totaling 3 years is acceptable; Bachelor's degree with one year of full-time behavioral health experience; Valid AZ driver's license & motor vehicle clearance; Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire; High School or better; 3 years Behavioral Health Experience

Benefits

3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service; 10 paid holidays; Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees; 40% company match up to a 10% deferral into SB&H retirement account; Career Development – Benefit from our culture of internal promotion; Tuition reimbursement & discount degree programs; Employee Assistance Program, Health & Wellness and much more!