Care Partner

Are you passionate about helping older people live safely, independently, and well in their own homes? We’re looking for a Care Partner to join our team and support clients across South Gippsland. This is a rewarding opportunity for someone who enjoys building genuine relationships, coordinating services and making a meaningful difference to the lives of clients and their families. As a Care Partner, you’ll be a key point of contact for a caseload of clients, helping them navigate their care journey and ensuring their support remains personalised, responsive, and aligned with their goals.

Responsibilities

Build trusted relationships with clients, families, carers, and representatives; Develop personalised care plans for Support at Home clients and complete holistic assessments; Coordinate a range of services to provide a seamless client experience; Monitor changing client needs, identify risks, and take proactive action; Support clients to understand their care options, budgets and make informed decisions; Manage individual client budgets and ensure services provide value and positive outcomes; Work closely with internal teams, health professionals, service providers, and community partners; Support smooth transitions across care pathways, including restorative care, assistive technology, home modifications, and end-of-life care; Help resolve concerns and ensure safe, high-quality, and compliant care

Requirements

Person-centred, organised, collaborative and confident working independently; Current Australian Driver’s Licence; Reliable vehicle; Aged Care Worker Screening Check (including satisfactory Police Check); Working With Children Check

Nice to have

Certificate III, IV or higher qualification in aged care, community services, nursing, social work, allied health or a related discipline, or equivalent care management experience; Experience in client assessment, care planning and service coordination within home, community or aged care services; Ability to work collaboratively within a multidisciplinary team and manage competing priorities; Confidence learning and using new systems and technology; Strong communication and relationship-building skills; Ability to make sound decisions, manage risks and adapt to changing client needs; Genuine commitment to supporting older Australians to achieve their goals, independence and quality of life

Benefits

Hybrid working; Supportive and collaborative team environment; Opportunity to build meaningful, lasting client relationships; KM reimbursement when using your own vehicle for client visits; IT equipment provided for your home-office setup; Be part of a regionally connected team passionate about delivering person-centred care