Career Advisor - WIOA Adult and Dislocated Worker

Career Team is looking to hire an Adult and Dislocated Worker Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. This Career Advisor plays a key role in our participants' success as they seek employment, training, and education. Travel: 15% travel within the region.

Responsibilities

Provide information and case management services to community members interested in WIOA services; Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods; Serve as a liaison between workforce development programs and community partners and resources; Enter data into Work In Texas and process clients through any participant information system as required; Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals; Stay on top of labor market trends and best practices in career and training paths; Counsel clients on available job opportunities, training programs, and other services; Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities; Conduct orientation sessions, workshops, job clubs, and other group presentations for clients; Follow all policies, procedures, and regulations related to eligibility documentation; Maintain accurate individual case files in Work In Texas for each registered customer, ensuring each file contains all required eligibility documents and meets compliance requirements; Meet and/or exceed program benchmarks; Participate in all staff-related events as required, including training, staff meetings, and individual supervision; Complete all required reports within the data management system

Requirements

Bachelor's degree or higher or an equivalent combination of education and experience; Strong communication skills and knowledge about community resources; Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions; Computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems; Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive; Ability to serve as a role model to customers and motivate them towards achieving goals; Ability to meet and exceed set goals and objectives; Excellent interpersonal, time management, customer service, organizational, oral and written communication skills; Knowledgeable about the WIOA program and other workforce program requirements; Demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and maintaining a high level of confidentiality; Exceptional time management skills to meet deadlines and work under pressure; Valid Driver's License

Nice to have

Bilingual or Multilingual; Strong multitasking abilities and proactive approach to tasks; Training in Trauma Informed Care, evidence-based practice, and/or whole family services