Cash Applications and Collections Administrator

The Cash Applications and Collections Administrator is responsible for processing daily Cash Receipts for Stride’s corporate Business Units, reporting, reconciliations, and journal entries. The Admin will support MPS Billing with administrative tasks to assist with timely and accurate monthly close.

Responsibilities

Retrieve daily bank deposit reports and supporting remittance documentation for multiple bank accounts, credit card providers, and payment portals and identify applicable line of business; Prepare daily journal entries for cash posting; Resolve unidentified payments within 30 days of receipt; Accurately apply payments to customer accounts from customer remittance details, and monitor unapplied cash balances; Generate and distribute reports of cash application activity to key business partners; Assist in the reconciliation of Remitted Receipts (unidentified payments); Manage an on-going ACH campaign to reduce the number check payments; Assist in the month end close processes; Manage team email box inquiries, acting as a Tier 1 resolution agent where applicable, and assign open issues to appropriate team members; Assist Billing with manual processes that do not require invoice generation in sub-ledgers; Assist with collection efforts; Analyze trends and suggest process improvements and innovative solutions; Contact customers and schedule resolution sessions to understand the order-to-pay cycles of our customers; Resolve invoice discrepancies to ensure timely and accurate receivables; Demonstrate effective decision-making skills, applying critical thinking to understand impact; Possess a sense of urgency and proactive approach with the ability to meet deadlines and analyze a high volume of A/R activity; Adhere to department policies, procedures, and SOX controls; May assist with the preparation of month end close schedules, accruals, journal entries, G/L account reconciliations, accounting activity reconciliations, and audit support; Maintain accurate and updated procedures and support process improvement; Apply core competencies including Effective Communication, Accountability, Prioritization, Ownership, Technical Acumen, Operational Excellence, and Proactiveness

Requirements

3-4 years of Cash Receipts or Accounting experience; Advanced Excel skills; NetSuite; Computer literate in Microsoft Office, Windows 10; Aptitude to multi-task effectively and prioritize work in a fast-paced work environment with daily/monthly deadlines; Prior exposure to SOX controls and the ability to quickly and appropriately respond to external Auditor inquiries a strong advantage; Highly ethical professional with strong business acumen; Ability to be exacting, thorough and with a high level of attention to detail, while still meeting deadlines; Analyze and resolve problems, offer sound solutions where needed; Strong teamwork; Excellent written and oral communication skills; Ability to clear the required background check

Nice to have

Bachelor’s degree (preferably in accounting); Understanding of accounting and/or revenue processes; Understanding of SOX compliance

Benefits

health benefits; retirement contributions; paid time off