Casual Beauty Assistant

Flannels is where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for premium fashion and beauty across the UK, in-store and online. Flannels Beauty brings that same elevated experience to skincare, fragrance, and cosmetics, with an expertly curated edit of the brands shaping the industry. Every detail matters here, from the welcome at the door to the products on the counter.

The Role: Beauty Sales Assistant

This is luxury beauty at its most personal. As a Beauty Sales Assistant at Flannels, you're the face of the counter, the trusted advisor, the reason customers book a return visit. From a first-time fragrance discovery to a full skincare consultation, you'll create beauty experiences that feel considered, expert, and unmistakably luxurious.

Responsibilities

Greet and engage every customer with confidence and warmth, delivering a best-in-class welcome.; Offer expert advice across skincare, makeup, and fragrance, with recommendations that feel personal.; Demonstrate product application and support beauty consultations or services where applicable.; Bring brand activations, events, and promotions to life, encouraging trial and discovery.; Stay sharp on product knowledge, new launches, and the latest beauty trends.; Keep counters and displays fully stocked, immaculate, and visually inspiring.; Step in to support tills or other departments to keep the customer journey seamless.; Stay alert and compliant with store procedures to support loss prevention.; Follow health and safety standards at all times.; Represent Flannels and our beauty brand partners to the highest standard, in service and in presentation.

Requirements

Relevant experience in beauty, retail, or hospitality, with a customer-first mindset.; Confidence and warmth that builds trust and lasting relationships.; A genuine passion for delivering a luxury shopping experience through beauty expertise.; A target-driven approach and the drive to exceed sales goals.; A team-first attitude, ready to support other areas of the store when needed.; Flexibility, reliability, and adaptability in a fast-paced environment.; Polished personal presentation and a real interest in beauty and style.

Benefits

Competitive pay that reflects what you bring; Generous staff discount across all Frasers Group brands; Career growth in a fast-paced, ambitious luxury retail group; A premium store environment with a customer-first culture; Training and development to sharpen your craft and grow your career