Casual Sales Assistant

FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections

The Role: Sales Assistant

This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly premium, from the second the doors open.

Responsibilities

Welcome every customer like they're walking into somewhere special, because they are.; Ask the right questions, listen properly, and style with intent.; Stay sharp on collections, brands, and trends so your recommendations land.; Bring promotions, loyalty perks, and the little extras to life.; Handle transactions with accuracy and confidence.; Keep the shop floor looking flawless. Presentation is non-negotiable.; Get the store trade-ready every morning through replenishment and prep.; Spot the opportunity for an add-on or a smarter alternative, naturally.; Deliver service that's consistent, considered, and unmistakably Flannels.; Follow our policies and procedures. They're what keep the standard high.

Requirements

Confidence, energy, and a drive to deliver.; Strong communication and people skills. You connect easily.; A genuine passion for customer service done well.; A team-first mindset and a love for fast-paced retail.; Reliability, flexibility, and a willingness to roll with change.; A real interest in designer and contemporary fashion.

Benefits

Competitive pay that reflects what you bring; Staff discount across the full Frasers Group family of brands; Real progression, we grow fast, and so can you; A premium environment designed to inspire (yours and the customers); Training and development to sharpen your craft and grow your career