Catering Sales Manager

POSITION OVERVIEW: Solicitation of new accounts; maintains and strengthens relationships with existing accounts. ESSENTIAL JOB FUNCTIONS: Conduct site visits or call individual corporate clients by telephone to solicit annual, week day and weekend business. Book group catering events and meetings within the booking parameters, ensuring the sales progress seamlessly and accurately by following established processes and procedures. Meet and greet clients, conduct property tours, and promote facilities and services. Answers client inquiries. Close sales by collecting client deposits and signed contacts. Confirm final billing and accuracy prior to processing final bill. Develop and conduct persuasive verbal sales presentations to prospective clients. Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events. Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts. Other duties as required. SKILLS AND ABILITIES: Extensive knowledge of Food and Beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner.

Responsibilities

Solicitation of new accounts; maintains and strengthens relationships with existing accounts; Conduct site visits or call individual corporate clients by telephone to solicit annual, week day and weekend business; Book group catering events and meetings within the booking parameters, ensuring the sales progress seamlessly and accurately by following established processes and procedures; Meet and greet clients, conduct property tours, and promote facilities and services. Answers client inquiries; Close sales by collecting client deposits and signed contacts. Confirm final billing and accuracy prior to processing final bill; Develop and conduct persuasive verbal sales presentations to prospective clients; Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events; Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts; Other duties as required

Requirements

Extensive knowledge of Food and Beverage etiquette, guest relations and service standards; Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction; Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy; Presents a professional appearance and manner

Nice to have

Team Player; Detail Oriented; Dedicated; Innovative; Thought Provoking; Goal Completion; Work-Life Balance; Self-Starter; Ability to Make an Impact