Catering Supervisor

The Catering Supervisor at American Dining Creations is responsible for overseeing and coordinating catering operations, leading a team of event staff, and maintaining high standards of overall event success. Your focus will be on creating memorable experiences for our guests while efficiently managing resources and fostering a positive work environment, while working in collaboration with the on-site Catering Director.

Responsibilities

Supervise front and back of the house day to day catering procedures; Serve as a contact for catering services prior to and after events, ensuring their needs and expectations are met or exceeded; Oversee delivery, setup, breakdown, and execution of catering events; Collaborate with other departments to ensure seamless coordination of logistics, food preparation, and service delivery; Develop and implement service standards and procedures to uphold quality and consistency across all events; Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff; Monitor the quality of food, portion control and dietary provisions as requested; Provide excellent customer service to all guests; Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction; Assisting in the development and implementation of marketing strategies to promote catering services; Take inventory for catering equipment, supplies, and keep all catering items in top condition; May be assigned other duties and responsibilities as needed.

Requirements

3+ years' catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments; Excellent interpersonal and communication skills; Strong leadership and organizational skills, detail oriented, and customer focused; Ability to multi-task and thrive in a fast-paced, dynamic environment; Knowledge of food safety and service regulations; Familiarity with industry trends and innovations; Proficient with computer skills including Microsoft Office, CATERTRAX and other online order systems; Able to work a flexible schedule that may include weekdays, evenings, and weekends; Must be able to lift 50lbs, push and pull heavy catering cart, bend, climb stairs, stand, and walk for entire scheduled shift.

Benefits

Weekly Pay; 401K with company match; Delicious employee meal and beverage during your shift; Employee Referral Bonus Program; Employee Assistance Program; Some positions may include flexible hours and shifts; Eligible employees offered Medical, Prescription, Dental, and Vision Plans; Uniforms and Safety Shoes provided; Learning and advancement opportunities