Catering Supervisor - Tottenham Hotspur Training Ground

Catering Supervisor
Up to £33,280 per annum
5 days a week, weekend work required. 40 hours a week.
Enfield - North London
State of the Art Facilities
Benefits:

- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Catering Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Responsibilities

As Supervisor you would be working closely with the Assistant Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.; The Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.; Key Responsibilities:; Play an integral role in the successful delivery of catering across the site; To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required.; To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.; To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.; To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.; To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.; To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.; Responsible in monitoring staff time sheets are filled correctly.

Requirements

Must have a good command of English language both written and verbally; Must be computer literate; Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service; Supporting and training our teams, leading from the front to make sure everyone can excel in their role; Excellent product knowledge (food/beverage); Leads by example by always acting professional.; Excellent communication skills; Takes the initiative; Excellent time management; Supportive / Team player; Strong presentation skills; Excellent customer care skills