Change Management & Communications Manager

We're looking for an experienced change communications pro to join our Internal Communications team and help us keep employees informed, engaged, and empowered as Payward grows. This is a 100% remote position reporting to our Head of Internal Communications & Engagement. You'll partner with our People Team (aka Payward Experience, or PX) and leaders across the business to shape and execute change communications strategies, guide global teams through organizational shifts, and drive employee engagement.

Responsibilities

Serve as the communications and change lead focused on supporting our global People team and related employee programs and initiatives; Create and execute internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Payward offerings; Plan, produce, and promote inspirational employee-focused content, including videos, presentations, internal messages, and events; Track and measure the effectiveness of communications and change management strategies, and calibrate as needed; Identify opportunities to continually improve communications and change management efforts – at the team/function levels and companywide; Ensure People team and other functional communications are aligned with Payward’s brand voice and global internal communications strategy; Required to collaborate with leaders on central and west-coast US timezone daily

Requirements

5+ years experience in internal communications and change management, preferably with a technology company; Experience working with HR and delivering HR-focused change communications programs; Superior written and oral communication skills with a laser eye for detail; Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred; Excellent organization and project management skills; Willingness to work hard and roll up your sleeves to get work done, even when at times it is outside the scope of the job; Ability to develop creative, effective approaches to difficult communications challenges

Nice to have

Bachelor’s Degree in Communications, Journalism, or equivalent experience