Change Management Lead, Global Operations AI

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. The Global Operations AI team is a newly formed, high-impact organization within Lam Research’s Global Operations business unit. This role is designed as an internal opportunity, requiring strong familiarity with Lam’s Global Operations processes, operating models, systems, and organizational structures. The Principal Change Management Lead plays a critical role in ensuring AI-enabled capabilities are embedded into how work gets done, adopted by teams, and translated into sustained business value.

Responsibilities

Owns process re-engineering, training, adoption, organizational readiness, and AI fluency across the Global Operations AI portfolio; Serves as the primary change leader for GOPs AI initiatives; Leads process re-engineering efforts to embed AI/ML/Automation use case capabilities into existing Global Operations business processes; Partners with internal functional business owners to redesign workflows, roles, decision points, and controls impacted by AI deployments; Ensures AI solutions are integrated into standard work, governance mechanisms, and execution models; Identifies organizational, process, and behavioral barriers to adoption and drives mitigation plans; Defines and executes end-to-end training and adoption strategies; Develops role-based training content, enablement materials, and learning pathways; Drives awareness, readiness, and engagement across stakeholder groups; Establishes and monitors adoption, usage, and behavior change metrics; Builds and scales organizational AI fluency across Global Operations; Leads change communication strategies; Serves as a trusted advisor to Global Operations leaders; Establishes repeatable change management frameworks; Works with Enterprise AI to drive adoption of Lam approved AI platforms; Partners with Program, Operations, and Finance stakeholders to link adoption and usage metrics to value realization; Supports continuous improvement by identifying opportunities to expand usage, deepen adoption, and maximize realized value

Requirements

Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or related field with 15+ years of experience; or Master’s degree with 12+ years’ experience; or 5 years of experience with a Ph.D, or equivalent experience; Strong familiarity with Lam’s Global Operations processes, operating models, systems, and organizational structures; 6+ years of experience within Lam Research Global Operations, or closely related Lam operational organizations; Deep understanding of Global Operations business processes, systems, operating models, and organizational dynamics; Proven experience leading process re-engineering, change management, training, or transformation initiatives in complex operational environments; Strong facilitation, communication, and influencing skills across functional, operational, and leadership audiences; Ability to operate effectively in ambiguity and bring structure, clarity, and execution discipline to transformation efforts; Credibility and trust to partner closely with internal business owners and functional leaders

Nice to have

Experience supporting digital, analytics, automation, or AI enabled initiatives strongly preferred

Benefits

Comprehensive set of outstanding benefits