Client Concierge Representative

Our very busy Team is looking for the right person! If you are an outgoing, friendly office professional and want to work in a fast-paced office environment, keep reading. Our Client Service Specialists are responsible for Scheduling and Lead Management, Managing Expectations with Customers, and Create Life-Long Customers. Performance in the role includes Quality of Work, Customer Satisfaction, and Efficiency.

Responsibilities

Scheduling and Lead Management; Managing Expectations with Customers; Create Life-Long Customers; Quality of Work; Customer Satisfaction; Efficiency

Requirements

Live within commuting distance of our office in Scottsdale Air Park; Have professional communication and phone skills; Have 3+ years of experience in an office setting; Available Monday - Friday; Comfortable and pleasant on the phone; Able to help solve our customers problems; Excited to understand, believe in, and abide by the Mr. Handyman values; A team player who is capable of working independently; Excellent in customer communication; Highly organized and a self-starter; Proficient with Microsoft Office

Nice to have

Experience with Service Titan Customer Management Program

Benefits

Paid holidays; Vacation time; Sick time; Career growth and advancement opportunities