Client Project Manager

Episode Six (E6) is a global provider of API-based payment processing and wallet management infrastructure. We are seeking a Client Project Manager with payments experience to join our Project Management Team. Key Purpose: Takes full responsibility for the project lifecycle, including the definition, approach, facilitation and satisfactory completion of client facing projects. Identifies, assesses and manages risks to the success of the project. Ensures that realistic project plans are maintained and ensures regular and accurate communication with stakeholders, consistent with the methods in use (agile & waterfall). Manages expectations and aligns project plans with the client for efficient delivery.

Responsibilities

Takes full responsibility for the project lifecycle, including the definition, approach, facilitation and satisfactory completion of client facing projects; Identifies, assesses and manages risks to the success of the project; Ensures realistic project plans are maintained and regular, accurate communication with stakeholders; Manages expectations and aligns project plans with the client for efficient delivery; Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances; Provides mentoring and guidance to project team members to ensure adherence to delivery and quality standards; Developing project scope and objectives, involving all relevant stakeholders; Management of projects and tasks, ensuring deliverables meet the required quality within constraints of time and cost (hours); Effective communication and stakeholder management in line with agreed project governance; Actively monitor and manage inbound and outbound dependencies; Ensure project delivery and reporting is consistent with standards and corporate requirements; Manage handover to support, including operational impact assessments, transition plans and client sign off; Responsible for change control management and adherence to process; Coordinating internal resources and third parties/vendors for flawless execution of projects; Ensuring projects are delivered on time, within scope and within budget; Measuring project performance using appropriate systems, tools and techniques; Managing the relationship with the client, stakeholders and third parties/vendors; Performing risk management to mitigate or eliminate the impact of project risks; Performing other duties associated with client activities and similar or related tasks

Requirements

7-10 years of Project Management experience with 5 of those in the FinTech ecosystem; Cards, Payments or scheme experience required; Experience in managing clients, 3rd party vendors and internal stakeholders; Ability to work across geographic time zones; Experience working in an Agile based environment within a multistakeholder environment; A demonstrated history of working cross-functionally; Able to demonstrate significant, successful, and in-depth project management capability with evidence of a high level of project management knowledge, techniques and approaches; Effective leadership, interpersonal and communication skills, both written and verbal; Able to demonstrate firm and empathetic stakeholder management skills and ability to deal with pressure; Possession of commercial and risk acuity, ability to easily identify with the business issues and able to proactively manage risks and commercial exposure; Proven ability to manage and deliver multiple project work streams within budget and timeframe constraints; Authorization to work in either the U.S. or Canada is a precondition of employment

Benefits

360 focus on your wellbeing; Ability to work where you need to; Professional development