Clinic and Campus Administrator

At Endeavour College of Natural Health , people come first. As Australia’s largest natural medicine education provider, we are guided by a shared purpose and dedication to natural health. Our Sydney campus combines contemporary teaching facilities with a Student Wellness Clinic, where students gain hands-on experience delivering real treatments to real clients under expert supervision. Our core values, mission, and sense of community are at the centre of everything that we do.

Permanent, Full-time & Onsite.

As a Clinic & Campus Administrator, you’ll be at the centre of daily operations, supporting both campus and Wellness Clinic activities. Working closely with the Clinic & Campus Manager and fellow CCAs, you’ll deliver high-quality student support and administrative services in a varied, hands-on role. Cross-trained across clinic and campus functions, you’ll help create a welcoming, organised and engaging environment for students, staff and visitors alike.

Responsibilities

Provide front-of-house support across clinic and campus reception, managing enquiries, bookings, payments, visitors and general administration.; Coordinate the daily operations of the Wellness Clinic, including rostering, dispensary stock control, banking and client communications.; Be the first point of contact for student enquiries and deliver responsive support via phone, email, ticketing systems and in person, ensuring accurate record-keeping and timely follow-up.; Support and guide students in clinic workflows, systems and professional customer service practices.; Assist with campus operations and events, including open days, graduations, classroom setup and maintaining shared spaces.; Maintain clinic and campus resources, facilities and support compliance requirements to ensure a safe, organised and effective learning environment.

Requirements

Strong interpersonal and communication skills with a student- and client-centred focus.; Ability to manage multiple priorities across student support, clinic operations, and campus administration.; Solutions-focused approach with strong problem-solving and conflict resolution skills.; High level of accuracy in administration, record-keeping, and financial processes.; Flexibility to work across both streams as required by the needs of the campus.

Nice to have

Experience in healthcare, education, or clinic settings; Familiarity with booking or clinic management systems; Diploma or Bachelor-level qualification in a relevant field (desirable but not a must)

Benefits

Employee Assistance Program, available 24/7; Unlimited and free Endeavour Wellness Clinic consults; Discounted dispensary items; Regular staff events, including morning teas, mid-year socials and end-of-year celebrations