Clinic Manager

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager for our Cheltenham clinic, and will also manage our Worcester clinic, both locations offer consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n. The role will include management responsibilities for our Worcester consultation clinic.

Responsibilities

Full responsibility for managing the performance of the team across our healthcare brands, Optical Express and sk:n, including management responsibilities for the Worcester consultation clinic; Customer facing and drive performance for the practice; Responsible for the daily operational efficiency of the practice; Develop the team and promote the benefits of laser surgery to patients; Effectively and efficiently manage resources to meet customer demands; Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness; Help recruit, induct, coach and support your team; Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

Requirements

Strong management experience within an Optical setting or high-end retail; Adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management; Excellent communication and presentation skills; Articulate, motivated to achieve; Willingness to learn and progress within Optical Express

Benefits

Competitive salary; 33 Days Annual leave; Free Laser Eye or Intraocular lens surgery; Free eye tests; Discounted prescription eyewear and sunglasses; Generous Optical Express friends & family discount scheme; Ongoing training and development opportunities; Workplace pension; State of the art, modern working environments; Access to a range of exclusive offers, discounts and rewards; Employee Assistance programme and Well being support