Clinical Content Lead

Nolla is building AI-powered healthcare to make high-quality care accessible to everyone. Its medical skincare and prescription product, Nolla Derm, helps patients understand their skin and get treatment, and the company is expanding into broader care, women's health, and beyond. Nolla has raised $6.5M from General Catalyst and other strategic investors. The role leads clinical content: finding the questions patients care about, researching answers, writing scripts, and bringing them to life on camera. It is a hands-on creative role involving filming, graphics, educational content, social presence management, and brand content with the founding team. Initial focus is medical skincare and prescriptions, with expansion to other areas of health over time.

Responsibilities

Regularly appear on camera as a clinical face of Nolla; Research topics and write hooks, scripts, captions, and creative briefs; Develop recurring content series around patient questions, treatment journeys, and misunderstood topics; Create educational graphics, carousels, and other visual content; Turn complex clinical information into clear, accurate explanations; Develop content ideas with the founders and bring their perspectives to life; Plan and direct shoots and give the video editor clear briefs, organized footage, and actionable feedback; Review finished content for clinical accuracy, storytelling, and brand consistency; Help set the direction and calendar for Nolla's social channels, especially Instagram and TikTok; Keep briefs, scripts, shoot schedules, assets, approvals, and publishing timelines organized; Coordinate with founding, clinical, growth, and creative teams to move content from idea to publication; Use audience questions and performance data to improve content; Research and fact-check content, collaborating with the clinical team on medical review; Communicate treatment benefits, limitations, and expectations clearly and responsibly; Recognize when a topic needs specialist input or an individual patient care question

Requirements

Clinical training and patient-care experience as an NP, PA, RN, or another qualified healthcare professional (NP or PA strongly preferred); Experience creating health or medical content, with examples of speaking on camera; Background managing social media for a brand, practice, organization, or personal professional account; Strong writing skills and confidence developing briefs, scripts, and creative concepts; Comfort directing shoots, collaborating with founders, and giving creative feedback; Ability to create clear, polished graphics, with familiarity with Canva, Figma, and AI design tools; Strong organization and follow-through; Sound clinical judgment and a commitment to accurate, evidence-based communication; Availability to work full-time, in person in New York City

Nice to have

An established, engaged social media following, particularly around health, skincare, or wellness; Experience in dermatology, medical skincare, or prescription treatments; Experience in primary care, women's health, or other areas relevant to Nolla's expansion; Experience at a healthcare startup, consumer health brand, or telehealth platform; A track record of growing an audience and improving content performance

Benefits

Equity: meaningful equity, commensurate with experience; Medical, dental, and vision health insurance; HSA/FSA eligible; Flexible, unlimited vacation; Meal stipends; Team retreats; Opportunity to take on expanded responsibilities as Nolla grows